Menu

Terms and conditions

The following document outlines the terms of use of the Motorcycle Booking website. Before using any of the Motorcycle Booking services, you are required to read, understand, and agree to these terms.

www.motorcyclebooking.com
USER TERMS OF SERVICE
1. OWNERSHIP

This website is owned and operated by S.C.MOTO TRAVEL S.R.L. S.R.L. (hereinafter refered to as “S.C.Moto Travel S.R.L.”), legal person established in accordance with the provisions of the Romanian law, headquartered in Bucharest, Dr. Draghicescu Street no. 12, 1st floor, ap no 2,room no 1, District 5, registered by the Trade Register by the Bucharest Tribunal under no. 40/3094/2017, having sole registration code 37183527.

2. PURPOSE

S.C.Moto Travel S.R.L. offers access to the website it ownes and administrates situated at address www.motorcyclebooking.com (“Site”) with the purpose of presenting the services provided by S.C.Moto Travel S.R.L., the ofer of intermediation agreement, as well as the details necessary for the User to purchase and benefit from the presented services in the best possible conditions.

3. WARNING

Please read this document carefully before you use the Site. It comprises important informations about the conditions in which the Site can be used and the services purchased.

4. USER

The User of the Site is any person whom is accesses, searches and uses in a different way the Site, either manually or via an automated device or program of this Site. Thus, in a situation where you access, search, use and/or create links to this Site will become User and express your agreement with regard to the application of the Terms and conditions to use the Site (”Terms and Conditions”).The User acknowledges that S.C.Moto Travel S.R.L. does not offer services that can be purchased by people under 18 years. S.C.Moto Travel S.R.L. does not use games and prizes to determine people under 18 years to use the Site. S.C.Moto Travel S.R.L. does not offer the possibility to people under 18 to use the Site. S.C.Moto Travel S.R.L. does not offer the possibility to people under 18 years to post or to reveal information with personal character.S.C.Moto Travel S.R.L. does not encourage the use of the site by minors without the approval of the legal representative and it does not assume the responsibility for the damages they could suffer as an effect of unsupervised use of the Site. S.C.Moto Travel S.R.L. permits the access to the Site on the acceptance of the Terms and Conditions. To the extent that you do not agree with the Terms and conditions in whole or part please cease using the Site.

5. INTERNATIONAL USER

S.C.Moto Travel S.R.L. does not state that the information published on Site is according to the legal provisions in other countries than Romania. S.C.Moto Travel S.R.L. means to inform Users that there is a possibility that, in certain countries or for certain persons accessing the Site, the content is prohibited. The User understands that, in the hypothesis that he accesses the Site from another state besides Romania, he is responsible for his all deeds and actions, as well as compliance with legislation governing electronic commerce in that specific state.

6. ACCEPTANCE OF TERMS AND CONDITIONS

S.C.Moto Travel S.R.L. does not guarantee that documents available for download on Site are not infected with viruses, programs of cancellation or other software programs that are intended to damage, to interfere negatively to illicitly intercept or expropriate any system, data or personal information. The User is the only responsible for implementing the sufficient procedures and safety elements in order to fulfill the personal requirements regarding the secrecy of incoming and outgoing data and for maintaining Site external means of recovering any lost data.

The User understands that periodically S.C.Moto Travel S.R.L. will stop the functioning of the Site in order to carry out maintenance work and/or system update and/or data. Moreover, the User acknowledges that there may be unexpected system interruption. In any situation that implies the interruption of the system functioning, presented in this paragraph, S.C.Moto Travel S.R.L. is not responsible for loss of orders, transactions or information arising from the disruptions in question, or for any actions of third parties or any other disruptions caused by hosting providers web or Internet infrastructure and network external to the Site. S.C.Moto Travel S.R.L. may at any time, without notice, modify these terms and conditions. We will notify you of any changes to these Terms of Service either by emailing you (at the email address notified by you to us on the Website) or via posting a notice on the Website. If you do not agree with our Terms and Conditions or have further questions about such, please do not hesitate to contact our customer care department info@motorcyclebooking.com at your earliest convenience.

7. RESPONSIBILITY FOR THE INFORMATION POSTED ON THE SITE

S.C.Moto Travel S.R.L., in its capacity of owner and administrator of the site, will take all legal measures and will make all reasonable efforts to ensure the legality of the operation of the Site and, to that end, will try to correct any errors or omissions as fast as possible. However, S.C.Moto Travel S.R.L. assumes no responsibility for inaccuracies, errors or omissions or any unauthorized or illegal content that infringes any kind of right to third parties, individuals or legal entities.Therefore we cannot guarantee that all the information will be complete and exact. We are also not responsible for temporary server failures, including the ones caused by maintenance, repairing or updating of our website. The User acknowledges and agrees that S.C.Moto Travel S.R.L. will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, without limitation, damages derived from:

  • ones ability or inability to use the Site;
  • statements or conduct of any third party regarding the site;
  • inaccuracies, mistakes or errors of content;
  • personal injury or damages, whatever their nature, derived from access and use of the Site;
  • program errors, viruses, "Trojan horses" or similar entities that can be transmitted through this Site or by a third party;
  • any other matter relating to the site, whether based on warranty, contract, tort or any other legal theory.
8. SERVICES

S.C.Moto Travel S.R.L. provides the Users an automated system that offers the possibility to purchase tourist services from suppliers that were previously verified by our customers. The User is placed in contact with a multitude of services provided within the Site and has the opportunity to directly make reservations for tourist services on the Site, also to pay such services by means of our system of online payments.

9. RESPONSIBILITY REGARDING SERVICES

S.C.Moto Travel S.R.L. operates as an agent for third parties: suppliers, companies that rent vehicles, hotels / pensions etc. ("Service Providers"). The User understands that S.C.Moto Travel S.R.L. does not assume any responsibility for products and services offered by Service Providers and does not guarantee in any way (either explicitly or implicitly) veracity of the information and quality products and services on this Site.

When you book a reservation or any additional service by means of the Site, the legal relationship is created between the User and the Service Provider. It does not determine/generate any contractual relations with S.C.Moto Travel S.R.L.. S.C.Moto Travel S.R.L. acts solely as agent on behalf of Service Providers by granting online access in order to allow Users and Providers of Services to transact, communicate and provide each other certain information. S.C.Moto Travel S.R.L. in its capacity as agent is not a party in the legal relationship between the User and the Provider of Services, the latter is liable for any potentially litigious situation that may result from incomplete or inadequate supply of the service contracted by the User by means of the Site. S.C.Moto Travel S.R.L. is not liable for damages to the User due to equipment status or defective services made available by the Provider of Services through the Site.

10. USER RIGHTS

The User has the right to access and view the information on the Site, to print parts of the Site’s content in hard copy and to save pages for personal purposes, non-commercial use only.

11. USER OBLIGATIONS

The User firmly assumes the following obligations:

  • has over 18 years and have the legal capacity to initiate legal action;
  • holds a valid identification document and /or passport;
  • guarantees the accuracy of the data you provide about yourself or your family;
  • holds a valid drivers license with a 6 month minimum validity period starting from the last valid renting day for the country of destination
  • holds a credit card with enough balance to pay for supplements or unforeseen events and services;
  • financial responsibility for all transactions made under your name or bank account;
  • is not using the Site for speculative, false or fraudulent booking;
  • it is prohibited to send political material, pornographic, racist or other material that infringes copyright;
  • not alter, copy, transmit, distribute, sell, display, licens or reproduce the Site content except for personal and noncommercial use of a single copy of the information contained in the Site.

S.C.Moto Travel S.R.L. will assume no responsibility for any renting or contract that is cancelled or dismissed due to lack of necessary documentation for driving the requested vehicles. In the case of not having all the papers and/or minimum requirements when presented, the reservation can be cancelled without refunding the reserved services amount. The User has is not entitled to commercially benefit from the Site content. The user has no right to create databases or manual page by page by downloading the content of the Site.

12. USER REGISTRATION

In order to purchase the services offered by S.C.Moto Travel S.R.L. through our Site, you must register and create an account using the special section dedicated to this operation. You declare on oath that the information provided upon registration correspond to reality. S.C.Moto Travel S.R.L. does not assume responsibility for the data provided on site by the User while using the site.

13. GENERAL CONDITIONS FOR BOOKING AND PURCHASING SERVICES

Any reservation made on the Site will be considered an offer to purchase a determined product or service from the Provider of services. All tourist services published on the Site are synchronized to the Provider of services’s availability. Provider of service's terms and conditions are integral part of the Terms and Conditions of this Site.

Providers of service's terms may include provisions relating to payment procedures, liability, cancellations, changes of bookings and refunds of money (if any) or other restrictions. Some services may generate additional local taxes.

S.C.Moto Travel S.R.L. will confirm your booking and send you an email of confirmation.

In the event that contact S.C.Moto Travel S.R.L. by telephone regarding your booking, calls may be recorded for monitoring and training purposes. In the event of a dispute regarding a booking, S.C.Moto Travel S.R.L. reserves the right to review any call information.

14. CANCELLATION / CHANGES

The motorcycle rentals and motorcycle tours services presented on our Site offers you the motorcycle models required in the chosen place and moment from the presented offers. Some models may have a limited availability, in which case, you will receive a confirmation notification in 2 days after reservation on providing the requested model. In case of no availability of the brand or model required, S.C.Moto Travel S.R.L. will facilitate you a motorbike within the same category. In case that the category will be a lower category than the User has chosen, we will return to you the difference between both categories. If a certain category or model is not available, and the User chooses a higher category will pay the extra costs.

Cancellation or modification of the booked service or the purchased one can be done only in accordance with the terms and conditions of each Service Provider. If you wish to cancel or change a reservation or service purchased, it is your responsibility to inform us in writing about your intentions. In some cases, you may be unable to cancel / amend certain services or will have to respect certain requirements for these actions.To extend the rental period of the vehicle or to contract other services available on site, the User will have to notify S.C.Moto Travel S.R.L. at least 60 days before the end of the initial intention to extend, without the guarantee that S.C.Moto Travel S.R.L. can apply the requested changes. The change request notification will be operated only according to the availability of our Service Provider.

In the case of shortening the initially booked period of services offered by S.C.Moto Travel S.R.L., we do not guarantee any restitution payments.

In case of cancellation of bookings by means of our Site, please see the details found in the presentation of each offer or contact our reservation center for cancellation conditions. For all reservation canceled up to60 days or less before the start date will be charged penalties up to 100%. There are also assimilated to those cases the situations of failing to honor the orders made by forfeit.

15. COMPLIANCE WITH LEGISLATION

Putting in traffic on local public roads a vehicle, you have the obligation to respect the legislation in force and submit to legal prohibitions of the state in which you circulate. In this regard, we recommend you to become familiar with traffic laws in order to legally circulate and without any inconvenience.

By way of example, we notify you that is not permitted under the sanctions of criminal or contravention law to put in traffic on public roads a vehicle being under the influence of alcohol or other substances that can affect your driving, driving on public roads with a speed above the legal limit imposed, without valid ID and / or driving documents, etc.

S.C.Moto Travel S.R.L. does not assume any responsibility for acts committed by Users and informs them that they cannot prevail of not knowing the Romanian law in front of Romanian Authorities.

16. PAYMENT

We do not accept other payment methods than those presented on the Site.

Depending on the terms and conditions imposed by Service Providers you may request full or partial payment for the booked.

S.C.Moto Travel S.R.L. or the Service Provider does not assume any obligation to issue tickets, voucher or other travel documents in case of non full services payment. In any case, the User is responsible for paying the amounts of travel products and services ordered. S.C.Moto Travel S.R.L. or the Service Provider reserves the right to charge any additional fees (or commissions) that may occur in booking. In this case, you will be informed about applicable fees. S.C.Moto Travel S.R.L. reserves the right to suspend / cancel any order / delivery on which there are suspicions regarding the method of payment and its finalization. All fares and taxes may fluctuate taking in consideration the rate of exchange rate.

17. DEPOSITS

In most of vehicle renting cases, the User will be required to leave a deposit with the credit card or debit payment. This deposit could be from 500€, depending on the vehicle and country chosen. This amount and type of deposit are explained in our offer. This amount will be refunded by down payment or cancellation of your debit charge on your card. S.C.Moto Travel S.R.L. will not be responsible for any damage to vehicles or reimbursement of the deposits between the User and the Service Provider. Please check the vehicle’s condition before delivery, and when you return your vehicle, check that the deposit has been refunded.

18. INQUIRIES AND COMPLAINTS

If you are not satisfied with our service, please contact the customer support department as soon as possible via info@motorcyclebooking.com, or by phone at +40 731 141 931.

19. APPLICABLE LAW AND COMPETENT COURT

All contracted services through the Site, as well as legal disputes in connection with these services are subject to the Romanian and European legislation.

In the event of any litigation between our company and the customer, will be the competent court at the headquarters of S.C.Moto Travel S.R.L.

20. PRIVACY POLICY

S.C.Moto Travel S.R.L. operates in accordance with Law no. 365/2002 on electronic commerce and Law no. 677/2001 regarding the processing of personal data.

21. PERSONAL INFORMATION

When using the Site by creating an account, accessing, ordering or purchasing various products and services or by activating promotional or advertising materials, S.C.Moto Travel S.R.L. will process personal information on the nature to identify a particular person. For some operations realized on Site, S.C.Moto Travel S.R.L. will require you to provide personal information, including your name, address, email, telephone number, credit card number, contact information, billing information services and other information that could identify the User. To make a reservation using the Site, you may be asked to provide credit card details. All information provided regarding to this will be encrypted and they are required to send these details to our Service Provider to confirm your reservation. Also, to improve the quality of our services, we must inform you that your calls can be recorded, in which case you will be asked permission recording. The rights under the Law no. 677/2001 are guaranteed to all Users with regard to the processing of personal data and the free movement of such data, notably rights of data subjects on information, access to data, the right of intervention, opposition to the competent Court and complaint to the supervisory authority. Within the meaning of Law no. 677/2001, the aforementioned basic rights belonging to Users are as follows:

  • Right of access to data: Any person concerned is entitled to obtain from the operator, on simple request and free of charge once a year, confirmation that data concerning him are or are not processed by it. Thus, upon written request, signed and dated by the User sent to the address info@motorcyclebooking.com once a year, free of charge, the company S.C.Moto Travel S.R.L. will confirm whether is using data concerning him or not or cease any their processing.
  • Right to rectify the data: Any data subject is entitled to obtain from the operator, upon request and free of charge rectification, updating, blocking or deleting data whose processing does not comply the law, especially the incomplete or inaccurate data;

Consequently S.C.Moto Travel S.R.L. will rectify, update, block, erase or make anonymous any data whose use is not in accordance with the provisions of Law no. 677/2001.

Also, the User have the right to request amendment of your contact you have registered, some aspects of which you are interested, including information about new products and services launched. Also, you can request the operator to delete your data anytime.

  • Right to make opposition: The data subject has the right to object at any time, free of charge and without justification, that the data intended to be processed for direct marketing purposes, in the name of the operator or a third party, or be disclosed to third parties for such purposes (according to paragraph 2 of article 15 of Law 677/2001).
22. DISCLOSURE AND SHARING PERSONAL INFORMATION

As a general rule, S.C.Moto Travel S.R.L. will not transmit (by sale or lease) to third parties User’s personal information. As an exception, S.C.Moto Travel S.R.L. may, however, further information in the following cases:

  • after sampling the User’s consent;
  • in order to provide products and services requested the User;
  • in case information is needed to improve the Service Provider or facilitating services or products requested the User;
  • to public authorities or institutions upon request according to law or good faith;
  • We will not disclose such data to third parties, except where these parties part of the team involved in the process of making reservations or purchases the site (including the our team of customer service).
23. PRIVACY POLICY CHANGES

Any changes regarding privacy policy, will be published on Site.

24. INTELLECTUAL PROPERTY

Excepting opinions posted by Users, the information the Site contains including, but not limited to text, graphics, logos, audio clips, videos, photos, software is the intellectual property of S.C.Moto Travel S.R.L. and are protected by Law no. 8/1996 (updated) regarding opyright, Law no. 84/1998 on trademarks and geographical indications, Law no. 11/1991 regarding unfair competition art. 5 paragraph (1) letter f), and any other statutory provisions.

It is possible that part of the content to be licensed by third parties, the entire contents of such parts and all propriety rights related to the content in question belong to third parties.

The User understands that any comments or material he posts or transmits may be used by S.C.Moto Travel S.R.L. and he expressly consents to such. The User declares that the materials or comments made available to Great Holidays do not violate intellectual property rights or other rights of any third party. S.C.Moto Travel S.R.L. does not control, monitor or verify any intellectual property rights of any third party and des not assume responsibility for the content of the submitted materials or comments posted by Users. S.C.Moto Travel S.R.L. reserves the right to remove comments or posts certain given that they are inconsistent with the purpose of the Site or the Terms and Conditions.

25. LIMITATION OR INTERRUPTION OF ACCESS

The User understands that S.C.Moto Travel S.R.L. may limit or terminate any User access to the Site following single or repeated breach of the Terms and Conditions.